SOZZI, GIANLUCA

PERSONAL DATA

Nationality: Italian

Date of Birth: 17-05-1973

Mail address: 951 greenside drive apt.8228 Richardson (Texas), USA

Phone: +1 214 4229874

Email: gianluca.sozzi@gmail.com

WORK EXPERIENCE

EMPLOYER: Anritsu Solutions part of Anritsu Ltd www.anritsu.com

ROLE: PRESALES SOLUTION CONSULTANT (North America)

April 2014 to present

ROLE DESCRIPTION:

  · Engagement into pre-sales and post-sales process

  · Standard and Customized solutions design

  · Supporting customers making business decisions (improve ROI, reduce churn, improve satisfaction, reduce

CAPEX/OPEX)

  · Direct contribution to Product Management (product ideas and requirements)

  · Active participation in RFI, RFC, RFQ response (Advanced knowledge and familiarity with all standard

telecommunication references (3GPP, ITUT, GSMA, etc.)

  · High level of technical questions management (understanding, response, propose alternatives)

  · Customer requirements conversion into system requirements

  · Presentations at C/Director level and to large audiences

  · Demo sessions organization and delivery

  · Workshops/Events organization and delivery

  · Trials projects – technical scope and product value demonstration

Main Projects:

  · LTE & VoLTE monitoring

  · IMS monitoring

  · QoE (Quality of Experience) KPI/KQI delivery - E2E Quality Engineering (Circuit Switch, Packet Switch, VAS, RAN)

  · Marketing KPIs – Marketing/VAS Department

  · Enterprise monitoring

  · Big data management

  · NFV/SDN

ROLE: PROFESSIONAL SERVICE PRINCIPAL CONSULTANT

2012- March 2014

ROLE DESCRIPTION:

  · Assigned to LATAM area (customers: Telcel – Mexico, Telefonica Movistar – Mexico, Claro Ecuador)

  · Supporting customers making business decisions (improve ROI, reduce churn, improve satisfaction, reduce

CAPEX/OPEX)

SOZZI, GIANLUCA

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  · Comparative analysis vs competitive products

  · Network Audits (advanced network issues investigation and high level/detailed presentation skills)

  · Direct contribution to Product Management (product ideas and requirements)

  · Engagement into pre-sales and post-sales process

  · Standard and Customized solutions design

  · Active participation in RFI, RFC, RFQ response (Advanced knowledge and familiarity with all standard

telecommunication references (3GPP, ITUT, GSMA, etc.)

  · High level of technical questions management (understanding, response, propose alternatives)

  · Conversion from customer requirements into system requirements

Main Projects:

  · Basic and Advanced KPI/KQI delivery - E2E Quality Engineering (Circuit Switch, Packet Switch, VAS, RAN)

  · War Room Support - O&M Core

  · Basic and Advances KPI/KQI delivery - Roaming International

  · Advanced Network troubleshooting – Engineering, O&M, Roaming International

  · Mass Events monitoring (e.g. Pope visit in Mexico, March 2012) - Engineering

  · Basic and Advanced Training delivery (MasterClaw applications as well as Telecom signalling) – E2E Quality, O&M

  · LTE Trial (War Room Support, KPI/KQI analysis, daily/weekly report delivery) – O&M, Engineering

  · QoE (Quality of Experience) KPI/KQI delivery - E2E Quality Engineering (Circuit Switch, Packet Switch, VAS, RAN)

  · Marketing KPIs – Marketing/VAS Department

  · Big data management

  · Roaming KQI

ROLE: PROFESSIONAL SERVICE SENIOR CONSULTANT

2011- 2012

ROLE DESCRIPTION:

  · Supporting customers all over the world (on-site or remotely)

  · Network Audits (advanced network issues investigation and high level/detailed presentation skills)

  · Direct contribution to Product Management (product ideas and requirements)

  · Engagement into pre-sales and post-sales process

  · Standard and Customized solutions design

  · Active participation in RFI, RFC, RFQ response.

  · High level of technical questions management (understanding, response, propose alternatives)

  · Conversion from customer requirements into system requirements

  · Analysis of standard telecommunication references (3GPP, ITUT, GSMA, etc.)

ROLE: SENIOR TELECOM ENGINEER

ROLE DESCRIPTION:

  · Contribution to Product Management (product ideas and requirements)

  · Customized solutions

  · High level of technical questions management (understanding, response, propose alternatives)

  · Active participation in RFI, RFC, RFQ response.

  · Design documentation writing

  · Analysis of standard telecommunication references (3GPP, ITUT, GSMA, etc.)

  · Software Usage and Configuration, including Verification test

ROLE: TELECOM ENGINEER

ROLE DESCRIPTION:

  · Customized solutions

  · Design documentation writing

  · Analysis of standard telecommunication references (3GPP, ITUT, GSMA, etc.)

  · Software Usage and Configuration, including Verification test

2005- 2007

2007- 2010

SOZZI, GIANLUCA

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  · Large Database Configuration & Management

EMPLOYER: Atos Origin Italy http://it.atos.net/it-it/

ROLE: VAS ENGINEER

ROLE DESCRIPTION:

  · VAS platform Design, Development, Test

  · Telco reference for SMS-C project

EMPLOYER: ISCOM - Ministry of Telecommunication, Italy http://www.isticom.it/

ROLE: TELCO ENGINEER

ROLE DESCRIPTION: DSL tester

EDUCATION

DEGREE IN ELECTRONIC ENGINEERING WITH TELECOMUNICATION SPECIALIZATION

UNIVERSITY OF CATANIA, ITALY

APIS COURSES (WWW.APIS.SE)

  · LTE INTEROPERABILITY

  · LTE/EPC SYSTEM OVERVIEW

  · UMTS CORE NETWORK SIGNALLING

  · VOICE IN LTE/EPS NETWORKS

TECHNICAL SKILLS

Technologies: GSM, GPRS, UMTS, LTE

Protocols and layers:

SS7, TCP-IP, UDP, HTTP, WAP, MMS, SMS, POP3, FTP, MAP, CAP, INAP, TCAP, SCCP, DNS, DHCP, RADIUS, DIAMETER,

GTP, RANAP, all LTE & IMS protocols.

Excellent understanding of signaling procedures, single-leg and multi-leg.

Excellent knowledge of KPI/KQI/SQI/QoE definitions and usage.

Databases: Oracle, SQL

Business Intelligence Tools: Business Objects suite

Operative systems: Windows, Linux

Microsoft Office suite

Troubleshooting tools: Wireshark

OSS platform knowledge

Network and Service Monitoring Platforms/Tools.

Knowledge of CEM, VIP/Enterprise Customers, VAS.

2004

2004

2003

SOZZI, GIANLUCA

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SOFT SKILLS

Customers focus mindset.

Self-Starter.

Communication skills, strong motivation, ability to work in a team, problem solving attitude.

Dynamic and sociable personality.

Ability to manage multiple tasks with proper prioritization methodology.

Open minded towards quick changes and new challenges.

Ability to recognize mistakes done and self-improvement attitude.

Ability to coordinate work groups in different locations and different time zones.

LANGUAGES

Italian – mother tongue

English – speak very well and read/write with high proficiency

Spanish – speak well and read/write with high proficiency

PERSONAL SKILLS

Drawing, cooking, travelling and reading.

ADDITIONAL INFORMATION

Authorization for treatment of personal information according to Italian Law 675/96 and Dlgs 196/2003.

References available on demand.